Word Processing and Proofreading

Document Processing

Our Document Processing offering is led by tenured professionals who have worked on both the law firm and vendor side. Our specialists deliver high quality document processing services to our clients 24/7/365 on a dedicated/managed services basis or OnDemand in our Atlanta Knowledge Center. Key features of our engagement options are included below:

Managed Services 

  • Dedicated teams serving one team exclusively
  • Highly secure dedicated centers – similar to a branch office of the Firm
  • DTI workflow tool typically deployed inside client’s firewall
  • Savings guaranteed – against current costs
  • Pricing developed on a management fee or hourly rate basis 

OnDemand Services 

  • Overflow or as-needed, shared resources requiring no minimum commitment
  • 24/7/365 service within secure DTI facility
  • Secure and easy access to service via email or workflow tool
  • Can supplement in-house teams
  • Services provided at a flat hourly rate 

Our workflow systems and operational methodology is built upon decades of operational experience and proven protocols. This enables us to offer corporate clients, attorneys and other firm professionals a superior level of service as and when they need support.

Service Summary

  • Create, revise and format in Word, Excel, PowerPoint and Visio
  • Proofreading (redline, blackline and full reads)
  • Generate TOCs and TOAs
  • Convert PDF documents to Word
  • Perform OCR or other scan and clean tasks
  • Desktop Publishing
  • Transcription of digital media
  • Time entry management on behalf of attorneys
  • Billing coordination and verification
  • Making travel arrangements
  • Managing attorney calendars
  • Data & CRM Management Services
  • EDGAR and other eFiling

Delivery Model

OUTSOURCED: Delivering services either on client premises, offsite leveraging DTI Knowledge Centers, or through a combination of on-site and off-site support

  • DTI takes on operational responsibilities
  • DTI fully accountable for operational excellence and achieving service level agreements
  • Greater savings realized through the migration of services off-site to DTI’s Knowledge Center

INSOURCED: Helping clients build and staff their own operations – either in lower cost captive centers, on client premises or on-site.

  • Consultancy/advisory services to support Insourcing decisions
  • Project-based programs for team recruitment, training and implementation
  • DTI sourced staff for direct hire or contract placement