Articles

Client Service Aspect of Client Satisfaction — Amenity or Necessity?

posted on August 4th, 2014 in Articles  |  Read more

In these times of economic uncertainty, never has there been a more critical moment for law firms to view superior client service as a necessity rather than an amenity. No business is immune from the impacts of a down economy, so today’s firms have had to make adjustments to deal with the effects both from […]

DTI Spotlight: The Convergence of Managed Services

posted on July 28th, 2014 in Articles  |  Read more

What was once common practice and accepted as the ordinary way for law firms to run their businesses has since become an exercise in reducing all possible fixed costs. Although this phenomenon has accelerated greatly for law firms in recent years, it has been the norm in the corporate world for the past few decades. Just as with CEOs of large corporations, law firms now also recognize their fiduciary responsibility to manage their budgets as tightly as possible.  

Deciding if your computer forensics expert is a good fit

posted on July 7th, 2014 in Articles  |  Read more

Article 6 of 6 ~ InsideCounsel Magazine, Authored by Peter Garza, managing director of Forensic West, Legal Services at DTI. In a previous article in this series, I explored when to call a computer forensics expert and the various roles we may take in your case. Since I left U.S. government employment in 1999, I have worked as a computer forensics consultant in civil litigation, both working with and being opposed by practitioners who have entered this field from various disciplines.

Making it easy or hard: Computer forensics expert testimony

posted on July 7th, 2014 in Articles  |  Read more

Article 5 of 6 ~ InsideCounsel Magazine, Authored by Peter Garza, managing director of Forensic West, Legal Services at DTI. When dealing with technical testimony, seemingly minor details in how the question is asked can alter the answer you receive.
Every time I am preparing for testimony at deposition or trial, I ask the attorney I am working for whether I should make it “easy” or “hard.” Even very experienced attorneys examining a technical witness often ask the wrong question.

Laying out the role of the computer forensics neutral expert

posted on May 29th, 2014 in Articles  |  Read more

Article 4 of 6 ~ InsideCounsel Magazine Authored by Peter Garza, managing director of Forensic West, Legal Services at DTI. When discovery in litigation involves the inspection of computer systems, setting out reasonable and effective protocols often involves a neutral expert in computer evidence. Working for the court, oftentimes at the direction of a special master, the neutral expert will engage with both parties, and often with computer forensics experts, to craft a reasonable inspection protocol.

So, what exactly does your consulting computer forensics expert do?

posted on May 29th, 2014 in Articles  |  Read more

Article 3 of 6 ~ InsideCounsel Magazine Authored by Peter Garza, managing director of Forensic West, Legal Services at DTI. The role of the consulting expert often begins with the realization by a corporation that an employee who resigned, and is now working with a competing firm, may have taken sensitive company data. My first task as a consulting expert often is to evaluate and document early preservation and investigation efforts by a client’s internal staff, in order to properly interpret digital evidence later.

The tools your computer forensics expert brings to your case

posted on May 6th, 2014 in Articles  |  Read more

Article 2 of 6 ~ InsideCounsel Magazine Authored by Peter Garza, managing director of Forensic West, Legal Services at DTI An understanding of both the technology and the people who interact with that technology is a tool your computer forensics expert will use to investigate systems In the prior article in this series, I pointed […]

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